1.1 Welcome to Lavabes website, an immersive online shopping paradise where convenience and excellence merge to elevate your retail experience. Lavabes is not just an e-commerce platform; it's a lifestyle destination committed to providing you with unparalleled access to the latest trends, timeless classics, and everything in between. As you embark on this digital shopping odyssey, we invite you to immerse yourself in the world of Lavabes and explore the limitless possibilities that await you.
At Lavabes, we take pride in curating a diverse and extensive collection of products spanning across multiple categories, ensuring that every visit to our platform is a journey of discovery. From fashion outfits and accessories to state-of-the-art electronics, stylish home decor, and luxurious beauty essentials, Lavabes is your one-stop destination for all your lifestyle needs. Our commitment to quality, authenticity, and innovation is evident in every product we offer, reflecting our dedication to providing you with nothing but the best.
1.2 Central to the Lavabes experience is our unwavering dedication to customer satisfaction and service excellence. Our user-friendly interface, seamless navigation, and intuitive features are designed to enhance your shopping experience and make finding the perfect item a breeze.
1.3 Lavabes is more than just a platform for buying and selling goods; it’s a community-driven ecosystem where buyers and sellers come together to connect, interact, and share their passion for fashion, technology, home decor, and beauty.
1.4 As you navigate through Lavabes, we encourage you to familiarize yourself with our Terms of Service and Privacy Policy, which outline our commitment to transparency, security, and data protection. Your privacy and security are of utmost importance to us.
2.1 We may collect personal information that you provide to us when you register an account, make a purchase, or interact with our platform. This includes your name, email address, phone number, shipping address, and payment information.
2.2 We may share your information with third-party service providers who assist us in operating our platform, processing payments, or delivering products to you. These service providers are obligated to protect your information.
2.3 We may disclose your information when required by law or in response to legal requests such as court orders or warrants.
2.4 You have the right to access and correct any personal information we hold about you. You also have the right to opt-out of receiving promotional emails.
2.5 We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
2.6 We reserve the right to update or change this Privacy Policy at any time.
2.7 If you have any questions or concerns about this Privacy Policy, please contact us at 0135388628 or email us at lavabesofficial@gmail.com.
3.1 Any software provided by Lavabes to you as part of the Service is subject to the provisions of these Terms of Service. Lavabes reserves all rights to the software not expressly granted by Lavabes hereunder. Any third party scripts or code , linked to or referenced from the Services are licensed to you by the third parties that own such scripts or code not by Lavabes.
3.2 Lavabes may update or modify the software from time to time at its sole discretion without prior notice to you. Such updates or modifications may be necessary to maintain the functionality and security of the software or to introduce new features. You acknowledge that Lavabes may collect and use technical data and related information , including but not limited to technical information about your device , system and application software to facilitate the provision of software updates , support and other services related to the software.
3.3 These Terms of Service constitute the entire agreement between you and Lavabes regarding the software and supersede all prior or contemporary understandings of agreements whether written or oral regarding the software
4.1 In order to access certain functions of our Services , you may need to register for an Account by selecting a uniqueness User Identification (“User ID”) , password and providing specific personal information. Lavabes reserves the rights to suspend or terminates your Account if your chosen User ID is deemed offensive or inappropriate. Your Account may grant you access to other affiliated products, websites, or services, but Lavabes does not endorse or assume responsibility for third-party content or practices.
4.2 You agree to maintain the confidentiality of your password and to use only your User ID and password when logging in. It is your responsibility to log out at the end of each session and to promptly notify Lavabes of any unauthorized use of your Account. You are liable for all activities that occur under your User ID and Account, even if unauthorized.
4.3 Lavabes reserves the right at its discretion and without notice to freeze or terminate your Account for reasons including extended inactivity , breaking one of these Terms of Service , illegal or abusive behavior or failure to comply with payment obligations. Such actions may also involve with holding sale proceeds or refunds and may be referred to law enforcement authorities if considered necessary. However , Users remain responsible for any incomplete transactions and must fulfill their obligations accordingly. Lavabes shall not be liable for any damages resulting from such actions taken in accordance with this section
4.4 If you are a Seller , you may be eligible to create Sub-Accounts linked to your primary Account(s) for management purposes. However , Sub-Accounts must not be used for fraudulent or illegal activities. Sellers are solely responsible for configuring and controlling Sub-Account access. Lavabes reserves the right to amend or terminate Sub-Account operations at its discretion.
5.1 By accessing or using the services provided by Lavabes , you agree to follow by these Terms of Use. If you do not agree to these terms , please avoid from using our services
5.2 You agree not to:
5.3 You understand and acknowledge that you are solely responsible for any content you upload, post, transmit, or otherwise make available on or through the platform. Lavabes reserves the right, but not the obligation, to review, monitor, or remove any content that breaks these Terms of Use or is otherwise disagreeable in Lavabes's sole discretion.
5.4 Your use of the Platform is subject to Lavabes’ Privacy Policy. By using the Platform , you agree to the collection , use and disclosure of your information as described in the Privacy Policy. Lavabes reserves the right to suspend or terminate your access to the Platform at any time ,with or without cause ad with or without notice.
5.5 You agree to indemnify , defend and hold harmless of Lavabes to its affiliate and their respective officers , employees and agents from and against any and all claims , liabilities , damages , losses , costs , expenses or fees arising out of or relating to your use of the Platform or violation of these Terms of Use
5.6 Lavabes reserves the right to update or modify these Terms of Use at any time without prior notice. Your continued use of the Platform after any such changes constitutes your acceptance of the revised Terms of Use.
6.1 Any unauthorized use of Lavabes services including but not limited to accessing or attempt to access accounts , data or networks without permission is strictly prohibited. Actions taken for unauthorized use may include but are not limited to :
6.2 Engaging in any form of fraudulent activity on Lavabes such as identity theft , payment fraud or misrepresentation of products or services is prohibited. Consequences for fraudulent activities may include:
6.3 Any form of abuse, harassment , or threatening behavior towards other users or Lavabes staff is strictly prohibited. Consequences for abuse and harassment may include:
6.4 Lavabes encourages users to report any violations of our Terms of Service promptly. Reports can be submitted to Lavabes Email lavabesofficial@gmail.com. False or malicious reports may result in disciplinary action against the reporting party
At Lavabes, we strive to provide our customers with convenient and secure payment options for a seamless shopping experience. We understand the importance of flexibility, which is why we offer the following payment methods:
7.2 We understand that some situation may arise when you need to modify your payment method. At Lavabes , we allow customers to change their preferred payment method before finalizing their order. Whether you decide to switch between eWallets or opt for a bank transfer , you can do so seamlessly in our user-friendly payment process.
7.3 While Lavabes try hard to ensure a smooth payment process , customers are responsible for providing accurate payment information and verifying the details of their transactions. We recommend double-checking your payment details to avoid any discrepancies that may impact the processing of your order.
8.1 Lavabes Guarantee is a comprehensive service provided by Lavabes , designed to ensure the satisfaction , security and protection of purchases made through its platform , fostering trust and confidence among buyers and sellers alike. Lavabes Guarantee extends exclusively to transactions conducted through its platform , ensuring that buyers and sellers benefit from its protective measures and dispute resolution mechanisms. Transactions arranged outside of the platform are not covered under this guarantee.
8.2 In the rare event that a seller cannot be contacted or their designated bank account cannot be credited with the funds , Lavabes will undertake reasonable efforts to resolve the issue promptly. If funds remain unclaimed after a specified period , Lavabes will handle them in accordance with applicable laws and regulations , potentially involving the relevant regulatory authorities for proper disposition.
8.3 Both buyers and sellers are required to be the rightful owners of their respective accounts and conduct transactions solely on their own behalf. To ensure the integrity and security of transactions , Lavabes reserves the right to request additional verification documentation from users as needed.
8.4 Transactions conducted outside of the Lavabes platform are not covered under the protection of the Lavabes Guarantee , emphasizing the importance of utilizing the platform's features and safeguards for secure transactions.
9.1 After purchase confirmation , Lavabes will start the delivery process. The purchased item will be packed by the seller and sent to the address provided by the buyer during the payment process. Lavabes will use a reliable courier service to ensure safe and timely delivery of purchased items. Lavabes is committed to providing an efficient delivery service to its customers. While we strive to ensure that the buyer receives the purchased item(s) within the estimated delivery time frame specified on the product page or during checkout , please note that actual delivery times may vary depending on factors such as the buyer's location , courier efficiency and any unforeseen circumstances beyond our control
9.2 Depending on the nature of the purchase and the delivery destination , Lavabes may charge a nominal delivery fee to cover shipping expenses. The delivery fee , if applicable , will be clearly communicated to the buyer during the checkout process , ensuring transparency and clarity in all transactions. Lavabes ensure the responsibility for the safe and secure delivery of purchased items to the buyer. Our team will oversees the entire delivery process , from packaging to delivering , to ensure that the purchased items reach their destination in good condition and within the agreed timeframe. In the rare event of any issues or delays during the delivery process , Lavabes will quickly address them and keep the buyer informed of the status of their delivery.
9.3 Sellers partnering with Lavabes acknowledge and agree to obey to the established procedures and timelines for engaging delivery partners. Failure to comply with these requirements may result in additional fees , order cancellations or other actions deemed necessary by Lavabes to uphold service standards and customer satisfaction. In cases where buyers opt for alternative shipping methods or incur additional shipping charges , the shipping fee shall be proportionally borne by the buyer , seller and Lavabes as determined by our policies and agreements. Lavabes will transparently communicate the breakdown of shipping fees and ensure fair allocation among all parties involved.
9.4 Lavabes reserves the right to update or modify these delivery terms as necessary to reflect changes in our operations , policies or regulatory requirements. Any amendments to the delivery terms will be communicated to users through the Lavabes platform and all parties are encouraged to review the terms periodically for updates and revisions.
10.1 Buyers can cancel their order any time before it is processed for shipment. We understand that plans can change we’re here to accommodate our customers’ needs to the best of our ability. Once your order has been processed for shipment , cancellation may not be possible. However , buyers can still return the item as per the return policy mentioned below. We strive to maintain efficiency in our order processing while ensuring that our customers’ satisfaction remains a top priority.
10.2 Buyers may initiate a return within 7 days from the date of receiving the product if they are not satisfied with their purchase. At Lavabes , we want our customers to shop with confidence , knowing that they have the option to return items that do not meet their expectations. To initiate a return , buyers must contact Lavabes customer support or email and provide relevant details such as order number , reason for return and photographic evidence if applicable. Items eligible for return must be unused , in the same condition as received and in their original packaging. We kindly request our customers to ensure that returned items are in resalable condition to expedite the refund process. Return shipping costs may be your responsibility unless the return is due to defect or error on our part.
10.3 Refunds will be processed once the returned item is received and inspected by Lavabes. Our team meticulously evaluates returned items to ensure compliance with our return policy, facilitating prompt and accurate refunds for eligible purchases. Refunds will be issued to the original payment method used for the purchase. We understand the importance of timely refunds and endeavour to expedite the process to minimize inconvenience for our customers. Depending on the payment method and bank processing times, it may take 5-10 business days for the refund to reflect in the buyer's account. While we strive to expedite refund processing, certain external factors may impact the timeline, and we appreciate our customers' patience and understanding in such instances. In cases where the return is due to a defect or error on the part of Lavabes, buyers may opt for a replacement or store credit instead of a refund. We value our customers' satisfaction and aim to provide flexible solutions to address any issues or concerns they may encounter.
10.4 Some items, such as personalized or custom-made products , may not be eligible for return unless they're defective or damaged upon receipt. We aim to provide clarity on return eligibility criteria for such items to avoid any confusion.
11.1 At Lavabes, we value the insights and opinions of our customers as they play a crucial role in enhancing our services. We encourage users to share their feedback to help us continually improve and provide the best experience possible. Below are the guidelines for submitting feedback:
11.2 Your feedback is invaluable to us, and we appreciate the time you take to share your thoughts. Together, we can work towards making Lavabes a platform that exceeds your expectations. Thank you for being a part of our journey.
12.1 Seller shall maintain accurate and up-to-date information regarding their products, including but not limited to product descriptions, prices, availability, and shipping details. It is imperative that Seller ensures the information provided is truthful, complete, and reflective of the actual condition and attributes of the products being offered for sale on Lavabes. Any discrepancy or inconsistency in the information provided may lead to customer dissatisfaction and undermine the credibility of the platform.
12.2 Seller must ensure that all products listed on Lavabes are categorized correctly according to the provided guidelines. Proper categorization facilitates easy navigation for customers, enhances searchability, and ensures that products are displayed in relevant search results. Any misclassification may result in confusion among customers and could potentially lead to dissatisfaction or disputes. Therefore, Seller is required to diligently adhere to the categorization guidelines provided by Lavabes to maintain consistency and accuracy across all product listings.
12.3 The pricing of items sold on Lavabes is at the discretion of the Seller. While Lavabes provides a platform for Sellers to showcase their products, Sellers are solely responsible for determining fair and competitive prices that are commensurate with the value offered. Sellers shall ensure that the prices listed are inclusive of all applicable taxes, fees, and charges, providing customers with transparency and clarity regarding the total cost of their purchase. Additionally, Sellers are prohibited from imposing any hidden or undisclosed fees beyond the agreed-upon price at the time of purchase.
12.4 Lavabes reserves the right to conduct promotional activities to stimulate transactions between Sellers and customers. Sellers acknowledge and agree that Lavabes may, at its discretion, implement promotional campaigns or offer discounts to incentivize purchases. Sellers understand that any adjustments or discounts made as part of these promotions will reflect the final price paid by the customer. It is the Seller's responsibility to adhere to the terms and conditions of such promotional activities and to honor any commitments made therein.
12.5 In efforts to promote Seller’s items, Lavabes may feature them on third-party websites or platforms. By listing their products on Lavabes, Sellers grant Lavabes the authority to showcase their products, including any price adjustments, on external platforms as deemed necessary for marketing and promotional purposes. Sellers understand that such exposure can potentially enhance visibility and increase sales opportunities for their products.
12.6 Upon request, Sellers shall provide customers with receipts, order confirmations, or invoices as proof of purchase. This is essential for ensuring transparency and accountability in transactions conducted through Lavabes. Sellers are expected to promptly respond to customer inquiries and fulfill any documentation requests in a timely and professional manner, thereby fostering trust and confidence among customers. Sellers acknowledge and agree to be responsible for any applicable taxes, customs duties, or other fees associated with the sale of their products. It is the Seller's responsibility to understand and comply with all relevant tax laws and regulations governing their transactions. Lavabes does not provide legal or tax advice, and Sellers are advised to seek professional guidance as needed to ensure compliance with applicable laws and regulations.
12.7 Sellers understand that any violation of Lavabes’ policies may result in disciplinary actions, including but not limited to account suspension or termination, in accordance with Lavabes’ discretion as outlined in the Terms of Service. It is incumbent upon Sellers to familiarize themselves with Lavabes’ policies and guidelines and to conduct their business operations in full compliance with the established rules and regulations. Failure to adhere to these standards may have adverse consequences for Sellers and could negatively impact their reputation and standing within the Lavabes community.